Refund policy

[Cancellation]

Please note that the order will be completed when the payment is confirmed, and you cannot change or cancel the order details after that.

[About defective products]

● We will only accept returns or exchanges if the product is defective. Please contact us within 7 days after the item arrives.
We will take responsibility for the return and exchange promptly at our shipping cost.We apologize for the inconvenience, but please contact the following.

■ Contact information

Draft Co., Ltd. D-BROS Division

Tel：03-6280-8929

Mail：ec_order@draft.jp

● Regardless of the preceding paragraph, please note that we cannot accept returns or exchanges for the following products.

・ Products used
・ Items that have been delivered for more than 7 days
・ Products that have been scratched or soiled by the customer
・ Products without packages (bags / cases)
・ Other products that clearly state that they cannot be returned on the product introduction page

● We will bear the shipping cost for returned goods.

● Refunds will be made within 3 business days after the returned item arrives.

■ Return address
〒162-0814
3-10 Shinogawamachi, Shinjuku-ku, Tokyo SE Building 3rd floor, addressed to D-BROS Division
Tel：03-6280-8929